RegaliaMC Support

REGALIA MC SUPPORT CENTER

We're here to help you with any questions or issues you might have

How Can We Help?

Welcome to the RegaliaMC Support Center! Whether you're experiencing technical difficulties, have questions about gameplay, or need assistance with purchases, our team is ready to help.

Please check our Frequently Asked Questions section below first, as your question may already be answered there. If you still need assistance, choose the appropriate support category or contact method below.

Support Categories
  • Server Issues

    Problems connecting to the server, lag issues, or server crashes. If you experience these issues, please see our Contact Us section below.

  • Account Help

    Account recovery, name changes, or profile issues. For assistance, check our Contact Us section below.

  • Store Support

    Payment issues, purchase delivery problems, or refund requests. Please reach out using our Contact Us options below.

  • Player Reports

    Report rule violations, harassment, or abusive behavior. Use our Contact Us section below to submit a report.

  • Bug Reports

    Report game bugs, glitches, or unexpected behavior. Contact us using the options below.

  • Suggestions

    Share your ideas to improve the server experience. See our Contact Us section for how to submit suggestions.

Contact Us
Discord Support
Get real-time support from our staff and community.
Join Our Discord
Email Support
For detailed inquiries and account-related issues.
Send Email
In-Game Support
Ask for help in-game and contact staff using /msg
Learn More
Frequently Asked Questions
How do I join the RegaliaMC server?
To join our server, use the IP address: play.regaliamc.net. Make sure you're using Minecraft Java Edition version 1.21 or later.
How do I claim land on the server?
Nation Claiming: Before each season begins, groups can claim their preferred nation by opening a ticket, ensuring a structured competitive environment.
How do I report a player who is breaking rules?
To report rule violations, please make a ticket in our Discord server. Please provide evidence such as screenshots or recordings when possible.
I purchased something from the store but didn't receive it in-game. What should I do?
If you haven't received your purchase, first try logging out and back in. If the issue persists, please contact us via Discord or email with your transaction ID and Minecraft username so we can resolve the issue promptly.
How do I apply for a staff position?
We occasionally open applications for staff positions. Announcements will be made on our Discord server when positions are available. Requirements typically include being an active member of our community and having a good understanding of our rules.

Response Times

Our support team strives to respond to all inquiries within 24-48 hours. For faster assistance with urgent issues, we recommend joining our Discord server.

Thank you for being part of the RegaliaMC community!